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From57US$ /night
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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

352/430 M. 12 Phratamnak Road, Nongprue, Banglamun, Pattaya, Thailand, 20150

The Sanctuary Resort Pattaya, BW Signature Collection stands as a 5-star property featuring a dramatic marine-themed lobby with an onsite aquarium showcasing local marine life, Italian furnishings, and complimentary babysitting services.

Modern Gulf View Rooms

The Sanctuary Phratamnak Pattaya's 161 guestrooms offer Smart TVs, Nespresso machines, and rain showers, with many units featuring balconies overlooking the Gulf of Thailand. The rooms accommodate up to 2 adults and 2 children with either king-size or double bed configurations.

Oceanfront Dining Venues

Oceana Restaurant serves Thai and international cuisine against the backdrop of a shark aquarium, while the rooftop Aquario offers seafood specialties. The rooftop bar provides signature cocktails and ocean views from 11 AM to 10 PM.

Rooftop Leisure Facilities

The Sanctuary Resort's rooftop complex includes an outdoor pool ranging from 80-110 cm in depth, a jacuzzi, and a fitness center. The Phratamnak meeting room accommodates up to 120 persons.

Beach Area Position

Located steps from Dongtan Beach, the hotel is 1 miles from Bali Hai Pier and 3.5 miles from Terminal 21 Pattaya Shopping Mall. U-Tapao Rayong-Pattaya International Airport is 31 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
390 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Balcony
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Deluxe Twin Room
Max:
2 persons
390 sq. feet 
Bed options:
2 Single beds
City view
Shower
Balcony
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Junior Suite
Max:
2 persons
485 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center
Pattaya 1.9 mi
Airports
U-Tapao Rayong-Pattaya International (UTP) 28.8 mi
Suvarnabhumi (BKK) 79.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet

Spa & Leisure

  • Rooftop pool
  • Beach access
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Jacuzzi

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

352/430 M. 12 Phratamnak Road, Nongprue, Banglamun, Pattaya, Thailand, 20150
Map view
352/430 M. 12 Phratamnak Road, Nongprue, Banglamun, Pattaya, Thailand, 20150
Nearby
Water Parks
Pattaya Water Park
1100 ft
Restaurants
Ruffino Restaurant & Lounge
100 ft
Phratamnak Soi 5 Roof Top of Centara Grand Phratamnak Resort Pattaya
Sands Cafe Pattaya
200 ft
Phratamnak Soi 6
Two Phum Puy Restaurant
1200 ft
352/242 M12 Khao Pratumnak Soi 5
Chicha Grill & Bar
1300 ft
Phratamnak 5 352/244
Dom PIZZA
1600 ft
352/85
Au Bon Coin
1800 ft
352/104 Moo 12 Nongprue
Romanasia
2000 ft
352/188 Moo 12 Nongprue Subdistrict
Garden Terrace Restaurant
4300 ft
240/3 Moo 5 North Pattaya Circle
Cabbages & Condoms
4400 ft
366/11 Moo 12 Phra Tamnuk Soi 4 Road
Pattaya Park
2300 ft
Pattaya Water Park
New Nordic Steaks
3400 ft
389/89 M.12 Pratumnak Rd

Reviews and Ratings

Feedback from previous guests about their experience.
72%
enjoyed the hotel and would happily return
Spacious room
Helpful staff
Damp smell
Poor breakfast options
7.2/10
Very good
Rooms
7.3
Location
7.0
Service
9.0
Dining
5.8
Guest reviews
7.2/10
based on 5 reviews
8.0
8.0/10 based on 691 reviews
Leonard
United States of America, February  2025
8.2/10

During my stay at this hotel, I was thoroughly impressed by the friendly staff and the luxurious room I received. The Junior Suite Ocean View was stunning and way beyond my expectations. However, the separate building where my room was located required some travel to access the main facilities like the pool and restaurants. Breakfast could use some improvements in terms of quality and cleanliness, especially around the food presentation.

Rooms
9.0
The Junior Suite Ocean View was beautiful, spacious, and luxurious, providing a very pleasant stay. However, being in a separate building from the main hotel meant I had to walk a bit for access to the pool and dining areas.
Service
10.0
The reception staff, Ms. Gie and Mr. Nook, were exceptionally friendly and even went above and beyond by upgrading my room. The overall service throughout my stay was impressive.
Location
8.0
The hotel is situated in a nice area, though being a bit separate from the main activities requires some walking. The rooftop pool offers fantastic views across the bay which is a plus.
Dining
5.0
While the food was generally good with a variety of options, the breakfast experience was marred by the presence of fruit flies and could definitely benefit from stricter hygiene measures.
Facilities
9.0
The public areas are beautifully decorated, and the rooftop pool has breathtaking views, adding to the overall appeal of the hotel.
Patrick
United States of America, January  2025
7.6/10

My recent stay at this hotel was enjoyable, with a clean room and a beautiful sea view. The service was attentive, especially from Khun Post, who was very helpful. However, I was disappointed that my room didn't have a king-sized bed as promised. The dining experience was decent, but not outstanding. The location was a bit far from the main attractions but had its charm being right by the beach.

Rooms
8.0
The room was spacious, clean, and had a lovely sea view, but I was expecting a king-sized bed and was given twin beds instead.
Service
9.0
The service was excellent, with staff like Khun Post being particularly helpful during check-in and check-out.
Location
7.0
Although a bit out of the city, the hotel is conveniently located right by the beach and near local restaurants.
Dining
6.0
Dining was decent, with a variety of options, but the quality could use improvement; I expected more from a 5-star hotel.
Facilities
8.0
The hotel has a restaurant that offers good food and a lovely pool area, making it a nice place to unwind.
Andrew
United States of America, November  2024
8.0/10

This hotel offers a serene retreat away from the hustle and bustle of Pattaya. While the rooftop pool presents a beautiful sea-view and the rooms are spacious, the overall experience was marred by some maintenance issues and a peculiar smell in certain areas. The staff were exceptionally helpful and accommodating, which made up for some shortcomings. It’s a solid choice for those seeking peace but be prepared for some minor inconveniences.

Rooms
7.0
The rooms were spacious and clean, although we encountered some maintenance issues with ceiling leaks and an ant problem. Overall, they were well-equipped.
Service
10.0
The staff were excellent, demonstrating genuine care and a willingness to assist throughout our stay.
Location
7.0
Located in a quiet area of Pattaya, it requires a bit of transport to reach the main attractions. A 7-11 nearby adds convenience.
Dining
8.0
The dining options were varied and well-prepared, but there were a few items lacking, such as bread choices and real ham.
Facilities
8.0
The rooftop pool was a standout feature with a lovely view. However, the overall maintenance of facilities could have been better.
Mike
United States of America, November  2024
7.4/10

Rooms
Service
Location
Dining
Facilities
Kenneth
United States of America, October  2024
5.6/10

The hotel has a convenient location near the beach, but it was a mixed experience overall. While my room was spacious, it had a damp smell and cleanliness was lacking. The breakfast was average at best and not very appealing, yet the service was handled well. Overall, I wouldn't recommend this place unless you’re in the newer wing, which seemed much better.

Rooms
5.0
The room was spacious but unfortunately had a damp smell and wasn’t very clean. I had to request a room change to find a slightly better condition.
Service
7.0
The staff were generally helpful and handled my request for a room change with care.
Location
6.0
The hotel's location was decent, a short taxi ride to the more lively parts of town, but the area lacked affordable transport options.
Dining
5.0
Breakfast was quite disappointing with limited options, including some food that had fruit flies around it.
Facilities
6.0
The facilities in the new wing seemed nice, but I didn’t get to experience them fully due to my disappointing room situation.
Spacious room
Damp smell
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Rooms and Guests2 Guests, 1 Room